Welcome to OneAnswerGPT ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we handle information when you use our AI-powered question answering service at oneanswergpt.com (the "Service").
1. Information We Collect
1.1 Information You Provide
When you use our Service, we may collect:
- Account Information: If you create an account, we collect your email address and password.
- Questions Submitted: The text of questions you input to generate answers.
- Payment Information: For paid plans, we collect billing details through our secure payment processor.
1.2 Automatically Collected Information
We may automatically collect:
- Usage Data: Information about how you interact with our Service (e.g., timestamps, features used).
- Device Information: Browser type, operating system, IP address, and device identifiers.
- Cookies: Small data files stored on your device to enhance your experience.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Respond to your inquiries and support requests
- Detect and prevent fraud and abuse
- Comply with legal obligations
3. Data Sharing and Disclosure
3.1 Service Providers
We may share information with third-party vendors who help us operate our Service, including:
- Cloud hosting providers
- Payment processors
- Analytics services
- AI model providers (DeepSeek)
3.2 Legal Requirements
We may disclose information if required by law or in response to valid legal process.
3.3 Business Transfers
In the event of a merger or acquisition, user information may be transferred as part of the transaction.
4. Data Retention
We retain different types of information for different periods:
- Account Information: Until you delete your account
- Questions Submitted: Processed in real-time and not stored long-term
- Usage Data: Up to 30 days for analytics purposes
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit
- Secure server infrastructure
- Regular security audits
However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing
- Receive a copy of your data in a portable format
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@oneanswergpt.com.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
8. Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
privacy@oneanswergpt.com